Order Process

Ordering at PDFlib GmbH

You can order all license types for all products and platforms directly at PDFlib GmbH by sending the corresponding product purchase order to us. See here for a description of licensing aspects.

Orders are usually processed within one business day. We will send you an invoice with the license key. Customers in the Americas, Australia and Japan will be invoiced in US-$, all other regions in Euro.

You will not receive any physical media, but must download the software from our Web site.

Volume discounts are available for 5 or more licenses in a single order. Also keep in mind our Premium licenses for OEM customers or site licensing.

What do you have to supply with your order?

Please fill out the purchase order form for the desired product and send it to us with the following information:

  • Which product do you need? Please review the product descriptions or read the product overview. For the PDFlib product family you may want to check the feature comparison.
  • For which platform do you need the license? Supplying the name of the target operating system platform is a strict requirement since the license is bound to a specific platform. The license is valid for all supported language bindings (programming languages) on the selected platform.
  • Whether or not you want to add support to your license. Support is recommended (details).
  • A valid license key must be supplied for update and upgrade orders as well as for support extensions.
  • Customers from EU countries (except Germany) must include their VAT ID to avoid delays (details).
  • If you have ordered at PDFlib GmbH before please supply your customer or reseller number.

Payment

We accept the following types of payment:

  • credit card
  • wire transfer
  • check

Corporate purchase orders are accepted from customers in Germany and large international corporations.

Send your order to PDFlib GmbH

Please complete the corresponding purchase order form with your contact data (you can fill in the form directly in Acrobat) and send it to

fax +49 89 452 33 84 99
or order@pdflib.com

Special needs?

Please contact us at sales@pdflib.com. We will be happy to assist you with any question or prepare a custom quote for your requirements. Please also contact us regarding licensing for IBM zSeries or mobile and embedded systems.

Product and Price List

License and support fees for all current product versions are detailed in the PDFlib GmbH Product and Price List. The price list also contains the »PDFlib product code« (article number) for all product/support combinations, optionally with a support agreement. Please supply the product code or the full product name according to the price list when ordering PDFlib GmbH products.

A separate price list is available for IBM zSeries; please contact sales@pdflib.com.